When the CIO Holds the Key to Business Transformation
It’s not every day an organization goes through a system selection process for a new ERP. The process for making a change to one of the most mission-critical technology investments can be long and complex, and it’s often the responsibility of the CIO to get it right. Selecting the right system isn’t where the work ends; moving employees through change and helping them adapt to the new way of working is a key to success that leaders often neglect. Here are five system selection success factors every CIO should consider.
Establish a steering committee.
Become familiar with the differences between your differentiating business processes and standard industry best practices.
Understand your organization’s ability to change.
Transformation brings big changes to organizations and there are multiple factors to consider when looking at your organization’s ability to change. The first is competing enterprise projects. Change is hard, and many changes at once is even harder. Think about priorities to avoid project overload. Awareness into how much change people are experiencing is the first key. Second is to understand organizational change agility and maturity based on other projects. The more understanding you have of how employees react to change, and the faster they can adapt to change, the quicker you can execute your strategy and start seeing the ROI of your software investment.
Maintain an objective approach.
Be a change leader.
Leading through change is difficult and there isn’t always a clear path to success. A change leader is someone who commits to supporting the change and helps people navigate through it. Change leaders must stay active and visible through the project and inspire others to be adaptable and flexible, knowing the change will ultimately be better for everyone and the organization.
As CIOs and their teams begin transformation efforts, these success factors will help make the process, from pre-evaluation to post-implementation, smoother. To learn more about software selection, watch Avaap’s webinar A Fresh Perspective on ERP System Selection available now on-demand.