UnityPoint Health is one of the nation’s most integrated health systems providing care throughout Iowa, Western Illinois and southern Wisconsin. UnityPoint’s model statement’s information deficiencies led to increased call volumes and a spike in self-pay AR.
Read the case study to learn how UnityPoint recovered $43,090 missing in self-pay AR and decreased call volume due, lowered average self-pay times and shortened account look up times through Avaap EHR Updated Statement Design and Customized Patient Services Account Views.
