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Waukesha County

Waukesha County’s Digital Transformation with Avaap and Workday

The Challenge

Like many government organizations, Waukesha County faced the need to replace outdated systems that were expensive to maintain and lacked the flexibility to meet evolving demands. The county sought a solution that could integrate multiple functions, reduce manual processes, and provide real-time insights—while also ensuring compliance and security. 

Key Highlights

The Solution

After a comprehensive evaluation, Waukesha County selected Workday for its robust capabilities and scalability. To facilitate a successful implementation, the county partnered with Avaap, a trusted advisory and deployment partner for Workday, known for its extensive expertise in government transformation, data analytics, and change management. Avaap leveraged proven methodologies and accelerators to meet the county’s timeline effectively. 

Implementation Highlights:

  • Full Workday Platform Deployment: Waukesha County went live with Workday HCM, Financial Management, and Payroll, marking a significant milestone in its modernization journey. 
  • Enhanced Employee Experience: The transition included replacing the old time-tracking system with Workday, offering intuitive self-service tools and streamlined workflows. 
  • Rapid Time-to-Value: Avaap’s prescriptive approach and change management strategies enabled the county to achieve go-live efficiently and with minimal disruption. 

The Result

Avaap’s role extended beyond technical implementation. The team provided organizational change management, change readiness support, and post-go-live support to ensure adoption and long-term success. Avaap’s collaborative approach and commitment to client outcomes were instrumental in helping Waukesha County realize its vision of a modern, integrated system. 

Key Outcomes: 

  • Successful go-live of Workday HCM, Financials, and Payroll
  • Improved operational efficiency and reduced manual processes
  • Better employee and resident experience through modern technology
  • A strong foundation for future innovation and scalability

The Partnership

By collaborating with Avaap and utilizing Workday’s unified platform, Waukesha County has modernized its core systems and established a foundation for ongoing innovation, efficiency, and enhanced service delivery for the future.

Client Overview

Waukesha County, Wisconsin, embarked on a bold initiative to modernize its core systems and improve operational efficiency for both employees and residents. Facing limitations with legacy platforms, the county sought a comprehensive solution that could unify Human Capital Management (HCM), Financial Management, and Payroll under a single, cloud-based system.  

The goal was clear: streamline processes, enhance transparency, and deliver a better experience for the community.

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