exceptional consultants. sustainable results.

We bring the human side to technology. Our experienced, industry-focused consultants deliver transformative customer experiences while solving the toughest challenges! 

Powered by Experience

Providing unparalleled value on investments

100+

Awards

6

Locations

10

partners

200+

Customers

35+

Countries Served

Avaap is an industry-focused technology management and advisory services partner known for delivering strategic technology solutions and exceptional customer experiences. Headquartered in Columbus, Ohio with global offices and customers around the world, we have an expert consulting team with deep experience in healthcare, higher education, government, professional services, and other industries.

Our success is focused on three pillars: employee engagement, talent development, and outstanding customer experience. Done well, it leads to growth in value for our investors and pride among our citizens. Learn more about our history, industry partnerships, and how our experienced consultants deliver quality engagements that help customers drive strategic outcomes by downloading our company kit.

Avaap Culture Wheel

Our professional team brings an average of 15 years of industry and technical experience and 50+ projects per consultant.

Avaap is a Workday Services Partner with certified consultants experienced in the application, integrated solutions, and needs of education institutions, healthcare systems, nonprofit organizations, and government agencies.

As market-leading Prosci-certified change management experts, our Organizational Change Management services empower clients to own and manage their change process. 

The broad and extensive experience our team brings across various industry verticals has enabled our global customers to leverage investments and optimize their technology spend.

We offer expert-level consulting services across our leading partnerships. From BI & analytics to implementation, deployment, and beyond,  our services are unmatched. 

Our History

nearly two decades of strategic solutions

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Company Founded
CEO Dhiraj Shah founds Avaap on the premise of addressing critical business gaps through leveraging the world's best technology solutions.
First Successful Project Go-Live
The Avaap team helps its first customer successfully implement and launch its Infor software.
Global Center of Excellence Inauguration
Avaap introduces its Global Center of Excellence as a space for providing leadership, research, support, and training.
Avaap Ondemand Introduced
Ondemand services are introduced as a way for customers to enhance the value of technology investments.
Security Dashboard Introduced
The introduction of Security Dashboard allows Infor users visibility into Lawson Security data and rapid access to permissions, roles, and responsibilities.
Processflow Dashboard Introduced
The Processflow Dashboard provides centralized access to the reference record of activity, including ProcessFlow approvals, forms, correspondence and payment status.
Lawson Partnership Signed
This strategic partnership represents Avaap's technical excellence and ability to provide consulting services for customers.
Presenting Sponsor at Cue 2010
Avaap is awarded the opportunity to be a presenting sponsor at Cue's annual conference, discussing all things innovation and best practices in the technology space.
AttachIT Introduced
Avaap's introduction of AttachIT solves the challenge of attaching documents from any Infor Lawson screen.
Avaap HQ Relocation
Avaap HQ is relocated to Iselin, New Jersey to support its growing team and expansion amid high business demand for Infor technology services.
Avaap Test Automation Introduced
Avaap Test Automation (ATA) delivers quality test processes that overcome resource and time limitations while reducing the costs associated with critical software testing.
Infor Partner of the Year for Innovation
Avaap is named Infor's Partner of the Year for Innovation for its commitment to delivering outstanding service and value to Infor software customers.
100% Strategic Focus on Infor
CEO Dhiraj Shah makes the strategic decision for Avaap to focus 100% on deploying Infor technology solutions.
100th Avaap Customer
The Avaap teams welcomes its 100th customer after just six years of offering strategic technology solutions.
Infor Services Partner of the Year
Avaap is named Infor's Services Partner of the Year for their commitment to delivering outstanding service and value to software customers.
Launch of Avaap M3 Practice
The introduction of the Avaap M3 Practice provides business solutions and services to manufacturing, distribution, and service management companies.
Requisition Dashboard Introduced
The Requisition Dashboard web application allows customers a centralized dashboard for the entire requisition lifecycle from req to check.
Infor Alliances Partner of the Year
Avaap is recognized as the year's leader within the enterprise service and technology market for Infor software solutions.
Computerworld Best Places to Work
Avaap is recognized for its company culture, benefits, and amenities offered to top IT professionals in the workforce.
Edison HQ Established
New headquarters are established in Edison, NJ to support the company's growth and demand for Infor technology and cloud solutions.
Infor Alliances Partner of the Year
Avaap is recognized for a second year in a row as the leader in the enterprise service and technology market for Infor software solutions.
Largest Infor Partner in North America
Avaap becomes the largest Infor Partner in North America offering an expansive range of solutions and services across multiple industries.
Falcon Consulting Acquisition
Adding EHR and clinical consulting capabilities, Avaap puts itself in the distinct position of servicing the largest enterprise software needs for healthcare customers. 
Avaap Europe Established
The European expansion offers Infor solutions and services to food, retail, fashion, equipment, service management, and manufacturing and distribution organizations.
Becker's 150 Great Places to Work in Healthcare
Becker's annual list recognizes hospitals, health systems, and health companies that promote diversity within the workforce, employee engagement, and professional growth.
Infor Partner of the Year for Alliance, Net-New Sales, and Cloud
Avaap is recognized as the year's leader for net-new sales offering Infor enterprise services and solutions.
Becker's Top Places to Work in Healthcare
Avaap is recognized for a second year in a row for promoting diversity within the healthcare workforce, employee engagement, and professional growth.
Best in KLAS Category Leader - Rev Cycle Optimization
This recognition is given to vendors for outstanding efforts to help healthcare professionals deliver better patient care.
Infor Partner of the Year for Alliance, Net-New Sales, and Cloud
Avaap is recognized as the year's leader for net-new sales offering Infor enterprise services and solutions.
Infor Partner of the Year for Alliance, Cloud, Manufacturing, and Retail
Avaap is recognized as the year's Alliance Partner leader for exceptional service within the cloud, manufacturing, and retail industries.
Becker's Top Places to Work in Healthcare
As a three-time recipient, Avaap is recognized for promoting diversity within the healthcare workforce, employee engagement, and professional growth.
Modern Healthcare's Best Places to Work
Avaap is nationally recognized by Modern Healthcare as an outstanding employer in the healthcare industry.
Computerworld Best Places to Work
Avaap is recognized for its company culture, benefits, and amenities offered to top IT professionals in workforce.
Becker's Top Places to Work in Healthcare
Avaap is recognized for promoting diversity within the healthcare workforce, employee engagement, and professional growth.
Navigator Management Partners Acquisition
Avaap acquires Navigator Management Partners, creating a cross-platform, industry-specialized global IT advisory and management consulting powerhouse, adding Oracle, Workday and other application expertise.
7x Computerworld Best Places to Work
As a seven-time recipient, Avaap is recognized for its company culture, benefits, and amenities offered to top IT professionals in workforce.
Great Place to Work Certified
Avaap becomes a Great Place to Work certified company for its outstanding commitment to fostering a positive work culture while inspiring employee innovation.

Bridging Communities

A GLobal network of Technology consultants

Executive Team

Leading the technology transformation

The Avaap team brings deep customer-centricity to its consulting approach and helping institutions, agencies and companies address critical business gaps through leveraging the world’s leading technology solutions. Today, the executive leadership team is comprised of the best and brightest in the enterprise space with an average of 15 years of experience. Transformation is what we do, and it’s what gets our people up and excited every single day.
Steve
Csuka
CEO

Steve Csuka is CEO of Avaap where he is responsible for strategy and operations management, leading Avaap’s overall businesses, including the sales, delivery, and operations of company business units.

In this role, Steve is also responsible for driving industry-specific solutions for upper-middle enterprise and large enterprise accounts along with customer satisfaction and strong financial performance.

Prior to joining Avaap, Steve successfully served as a COO for 5-years at a large Workday consulting partner where he managed the sales, delivery and customer operation teams. Previously he was the senior vice president of SAP America’s field services team where he was responsible for leading a designated sales and account management team for field services in the U.S. This included business transformation services, implementation consulting, education end user services, and implementation product solutions.  Steve also held other leadership roles at SAP, including Vice President of consulting for the retail, southeast and mobile business units.   Prior to SAP, Steve worked at PeopleSoft, joining as a financial implementation consultant and following a career path to project manager, and ultimately the top service sales manager within the northeast region across multiple industries.

Prior to Peoplesoft, Steve served in several roles at IBM, within their technology, finance, and global services divisions.

He holds a Master’s degree in Operations Research from University of New Haven and received his Bachelor’s degree in Business Administration of Management Information Systems from Western Connecticut State University.

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Jim
Carr
SENIOR VP, WORKDAY SALES & BUSINESS TRANSFORMATION

Jim Carr is senior vice president of Workday sales and business transformation at Avaap. He brings deep functional and technical proficiency with more than 25 years of enterprise software and business consulting experience.

Jim is an established thought leader with a reputation for challenging the status quo and driving efficiencies in software deployments. Jim brings a wealth of knowledge and experience in creating innovative approaches to delivering consulting services.

Prior to joining Avaap, Jim co-founded and launched one of Workday’s fastest growing service partners, after nearly 11 years at Workday. While at Workday, he was the third consultant hired and worked with Workday’s first 125 customers. Jim helped launch the Workday professional services organization and served in a variety of leadership roles during his tenure. Jim was instrumental in creating the sales and services methodologies as Workday prepared to go public. He also co-created the Lifecycle Deployment Program (LDP) focused on Workday’s medium enterprise market segment. This approach has been leveraged by 1,000+ Workday customers.

Jim received his Bachelor of Sciences degree in Material Science and Engineering from The Ohio State University.

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austin
AUSTIN
BRADSHAW
SENIOR VP, WORKDAY DELIVERY

Austin Bradshaw is senior vice president of Workday Delivery at Avaap. He is responsible for product architecture, support, and driving excellence in Workday delivery.

Austin brings more than 20 years of experience overseeing program delivery and managing teams of highly qualified professionals to deliver successful deployments with high quality, value, and customer satisfaction. He has helped agencies, institutions, and organizations in education, government, healthcare and other industries evolve their businesses through driving efficiencies and improvements in delivery methodology.

Prior to joining Avaap, Austin served as the Workday healthcare practice leader at a large Workday consulting partner. He holds a Bachelor’s degree in Business Administration from Angelo State University.

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Mike Stevenson
Mike
Stevenson
VICE PRESIDENT, MANAGEMENT CONSULTING

Michael Stevenson is a vice president and an executive leader of Avaap’s Management Consulting service practice. He is a highly experienced strategic advisor and program leader.

Michael is proficient at managing large scope business process improvement and enterprise resource planning implementation projects, directing high performance teams, and mitigating risk. He has notable experience managing multiple implementations and upgrades of enterprise financial, supply chain, and human capital management application suites. Michael’s strength is in helping organizations think differently about strategy, including reallocating corporate resources, where to build strategic capabilities, and valuable insights from years of experience as a consulting leader.

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jeff brown
JEFF
BROWN
VICE PRESIDENT, BUSINESS INTELLIGENCE

Jeff Brown is vice president of business intelligence and analytics at Avaap where he leads a team of exceptional consultants, helping customers do more with their data.

Jeff is a management consultant and solution architect with more than 20 years of consulting experience. He is skilled at implementing data analytics, data visualization, business intelligence, data engineering, enterprise resource planning (ERP), and custom software solutions across all industries, so organizations can make data-backed decisions to drive business results.

Since joining Avaap in 2006, Jeff has grown the business intelligence and analytics practice to be a leader in the space and has built strategic partnerships with platform leaders Tableau, Alteryx, and Snowflake. Jeff has received multiple awards for leading Avaap’s partnership with the State of Ohio and its commitment to building a data-driven culture together.

He holds a Bachelor of Science in Physical Therapy from The Ohio State University and a Masters of Business Administration from The Ohio State University Fisher College of Business.

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Melissa
Prusher
VICE PRESIDENT, GLOBAL MARKETING

Melissa Prusher is vice president of Global Marketing where she oversees all aspects of Avaap’s global marketing, corporate communications, brand, content, digital, and sponsorships.

Melissa brings a strategic mindset and more than 25 years of experience planning, developing, and executing marketing initiatives that authentically connect with customers and prospects through the sharing of brand stories that engage, inspire, and motivate. Under her leadership, Avaap’s marketing campaigns and approach to content have driven strong results in global brand growth and recruitment efforts.

Prior to joining Avaap, Melissa spent thirteen years in private practice as a content development and marketing strategy specialist for enterprise software vendors with an emphasis on best-of-breed HCM solutions, as well as supporting organizations in the healthcare, food and beverage, pharmaceutical and beauty and fashion industries. Her work has been featured in the Human Resource Management Journal, Workforce Magazine, Wall Street Journal and other business publications. She is the recipient of numerous awards including best business blog by American Business Awards, the prestigious Davey International Award for best feature writing, and a Platinum MarCom award.

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Rebecca Workman
VICE PRESIDENT, OPERATIONS

Rebecca Workman is vice president of Operations where she is responsible for the effectiveness, accuracy, reliability, security, usability, and updates of Avaap’s enterprise systems and architecture.

She works collaboratively with marketing, finance, account leaders, client teams, project managers, and others to oversee enterprise operations, including commercial and delivery processes, analytics, performance metrics, and operational reporting.

Rebecca brings more than 20 years of consulting delivery, systems, operations, and recruiting experience. Prior to joining Avaap in 2016, Rebecca worked at Accenture (previously Andersen Consulting) and as an independent consultant for various businesses. Her professional training includes project management, client interaction and presentation, estimating, leadership, quality assurance, business process design, PeopleSoft, and human resources.

Rebecca received a Bachelor of Arts degree in Economics and Management, and French, with honors, from Albion College.

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Katie
Brooks
VICE PRESIDENT,
HR

Katie Brooks is vice president of Human Resources at Avaap. She brings more than 18 years of experience in the consulting industry in delivery, recruiting and human resources.

As vice president of Human Resources Katie is responsible for developing and executing Avaap’s human resource strategy in support of the overall business plan and strategic direction, specifically in the areas of hiring, onboarding, retention, compliance, compensation strategies, employee engagement/satisfaction and training programs. In collaboration with marketing, finance, operations, team leads and business unit leaders, Katie provides overall leadership and guidance to the HR function as well as launching innovative initiatives in workforce development and diversity and inclusion to drive best practices within the organization and enhance the work experience of individuals who choose to build their career at Avaap.

Prior to joining Avaap, Katie worked as a technology consultant at various EHR consulting firms with experience in system implementation and project management. Learning her passion was the people side of the business, Katie transitioned to recruiting and eventually human resources, bringing a technology set of competency to the role as HR leader.

Katie holds a Bachelor of Science degree in Computer Science with a minor in Business Administration and a Masters of Public Health.

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Larry
Stabler
CHIEF FINANCIAL OFFICER

Larry Stabler is chief financial officer (CFO) at Avaap. Larry is responsible for all aspects of Avaap’s finance and accounting functions including treasury, risk management, financial planning, analysis and reporting, payroll, accounts payable, and taxes. Larry has more than 25 years of experience in finance roles with multi-practice, project-based professional services firms.

Prior to joining Avaap, Larry was CFO at Optum Advisory Services, a division of UnitedHealth Group that provides consulting and information technology services to healthcare providers. Larry’s previous roles include CFO for Evidera, a healthcare economics consulting firm, the vice president of financial planning at OAO Technology Solutions, a former private equity-owned provider of information technology services, and the vice president of finance at Fluor Daniel GTI, a former publicly traded environmental services firm.

Larry has extensive experience working closely with executive leadership teams in a collaborative manner to develop actionable recommendations for streamlining processes and driving continued revenue growth. Larry holds a master’s degree in finance from the Carroll School of Management at Boston College, earned his undergraduate degree from Middlebury College, and is a Certified Management Accountant (CMA).

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Dhiraj Shah
Dhiraj
Shah
FOUNDER & EXECUTIVE CHAIRMAN

Dhiraj Shah is an entrepreneur, transformation leader, and founder of Avaap, an industry-focused, customer-centric technology and management consulting firm that is consistently recognized as a best place to work. Dhiraj served as Avaap President and CEO from 2006 to 2021, leading the organization to year-over year growth driven by strong culture, exceptional consultants, high performance, and customer success. The growth and recognition are testament to the vision and genuine desire to improve customer business practices through strategic partnerships and exceptional software services while providing employees with a great place to work.

Today Dhiraj serves as executive chairman on the Avaap board, board chair for the YPO New Jersey Chapter, and is on the board of trustees at the New Jersey Institute of Technology (NJIT). In addition to professional responsibilities, Dhiraj spends time pursuing passions that prioritize sharing knowledge and making an impact on individuals, communities, and businesses around the world. Living with purpose and driving positive change are complementary to the philosophy Avaap was founded upon, which is to love what you do, and your work becomes meaningful.

Prior to founding Avaap, Dhiraj held several positions at Lawson Software and was instrumental in developing the company’s offshore strategy by helping establish a global center of excellence in Chennai. He has spoken at numerous industry conferences including CHIME Fall Forum, Inforum, INC. 500 conference, and at the Kaplan Institute.  Dhiraj graduated with honors from New Jersey Institute of Technology with a B.S. in Computer Science and a minor in professional communications. He is an active member of the Young Presidents’ Organization, a global networking organization of successful entrepreneurs.

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Dave
Schoettmer
STRATEGIC ADVISOR, BOARD MEMBER

Dave Schoettmer is a strategic advisor and Avaap board member. Dave is an accomplished executive who served as general manager of Avaap’s Advisory Services business unit.

Dave has dedicated his career to helping customers optimize performance and create value through enterprise technology. His expertise across advisory services includes organizational change management and data analytics, as well as Oracle, SAP, Tableau, Alteryx, and Snowflake engagements.

As an Avaap board participant and strategic advisor, his experience in providing strategic leadership through periods of accelerated growth will bring meaningful contributions to future growth.

Prior to joining Avaap, Dave was the founder of Navigator Management Partners, acquired by Avaap in 2019, and held a variety of positions in engineering, operations management, and consulting with United Technologies’ Pratt & Whitney, ABB, and Andersen Consulting (now Accenture). While at Accenture, Dave was a recognized thought leader in packaged software implementation and process reengineering.

Dave is an active corporate citizen. He is the board chair for the American Heart Association in Central Ohio.  He has previously held leadership positions with Mental Health America and Goodwill, and has made significant contributions to the James Cancer Hospital and Solove Research Institute, the Groundwork Group, The Ronald McDonald House at Nationwide Children’s Hospital, The Ohio State University, and the OSU Wexner Medical Center.

He holds a Bachelor of Science in Mechanical Engineering from the University of Dayton and a Master of Business Administration from The Ohio State University Fisher College of Business.

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