Confidently executing towards a desired outcome can be full of noise – especially when assumptions and guesswork cloud the way. Often, people make decisions based on gut reactions, which isn’t always a bad thing, because when built on experience and exposure, guts can offer a foundation for decision-making. However, when individuals overweigh their perspectives and overlook human bias, faulty rationale can derail progress.
Two weeks ago, I had the pleasure of attending the 2019 Cerner CommunityWorks Summit in Kansas City, MO. Avaap was honored to be included as one of a few select vendors to exhibit at the summit. It was a whirlwind week full of education, networking, and happy hours hosted by Cerner. We had great conversations with hospital executives, clinicians, operations leaders, and IT liaisons about the challenges rural, community, and critical access hospitals face. At the same time of the summit, Avaap announced the Columbus Regional Health System go-live with Cerner CommunityWorks after a year-and-a-half long partnership, beginning with system selection through go-live. Seeing their journey and comparing it with stories from other sites in their same domain, whether currently implementing or live for several years, led me to a few key takeaways from the week:
As any physician using Epic knows, the need to maintain an accurate and updated provider database is incredibly important, but it’s laborious and hard to manage with manual methods. Data accuracy and quality is a top challenge compounded by multiple sources of the truth and areas for entry into the organization’s database.
Everywhere you turn, you will find another study or revelation on millennials, but 60 million strong, Generation Z outnumbers the millennial generation by one million. Roughly ages 16-22, Gen Z members are a massive consumer base and the future of retail.
The quote “simplicity is the ultimate sophistication,” originally from Leonardo da Vinci and the headline of one of Apple’s first marketing brochures in 1977, underscores the design philosophy that led to much of Apple’s success. Unfortunately, modern electronic health record (EHR) documentation workflows are far from simple. Regulatory, legal, reporting, payor, and other documentation requirements have shifted the focus of clinical workflows from patient care to data entry. These requirements result in suboptimal Frankenstein-like EHRs and uncertainty about how to make things better.
With New Year’s Day in our very recent past, I thought it appropriate to propose some resolutions for those of us in the healthcare IT trenches. These are in no particular order, and like all resolutions, I make no commitment to following any of them myself.
The KLAS Arch Collaborative recently generated survey data that showed a correlation between physicians who have extra training in their electronic health record (EHR) and user satisfaction. Sound like old news?
Craig Joseph, MD, is Chief Medical Officer at Avaap where he works with healthcare leaders to implement and optimize EHRs in order to increase physician satisfaction, improve efficiency, and ensure full value of the technology.
Earlier this week, I had an opportunity to sit down with Jeff Brown and Jason Wood from Avaap (formerly Navigator Management Partners). Avaap is an Alteryx partner and they are currently working with the state of Ohio to help run the InnovateOhio Platform.
By 2025, there will be 163 trillion gigabytes of data, and it will continue to grow exponentially. But what good is all this data if it isn’t organized and molded into usable, consumable information?
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