lcmc health

At a glance

Cloud ERP System Selection

CLIENT Overview

Louisiana Children’s Medical Center (LCMC) is a New Orleans-based, non-profit health system with a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and bring a little more heart and soul to healthcare along the way. LCMC Health’s mission statement is to provide health, care, and education beyond extraordinary.

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The Challenge

LCMC Health was running multiple, disconnected instances of its legacy on-premise ERP system across five hospitals. Additionally, a recently acquired hospital was running a completely different legacy system. The lack of a single system limited visibility across the health system and gaps in functionality led to a patchwork of third-party external solutions to mitigate and manage. This legacy system environment contributed to a lack of standard processes leading to different, sometimes manual, insufficient, or non-existent processes and configurations across the different ERP instances.

LCMC Health desired more than technology change to move the organization forward. The hospital sought transformation through process change and a partner that could help drive business outcomes through ERP modernization.

Key Highlights

Proven selection methodology

LCMC Health selected Avaap to facilitate its next generation ERP system selection due to Avaap’s deep experience in healthcare, implementation experience with all leading healthcare ERP vendors, proven selection methodology for cloud ERP systems, world class organizational change management practice, and an experienced selection team with a track record of assisting clients through these critical decisions. 

Best Practice Approach 

 Avaap worked with LCMC to determine the organization’s objectives, needs, and business goals. After attaining alignment of a future vision, LCMC Health worked with Avaap on developing selection and evaluation criteria, attaining proposals from leading ERP vendors, coordinating vendor demonstrations and customer reference calls, building a business case for funding approval, and facilitating negotiations with the selected vendor of choice.

Transformative Cloud System

LCMC Health selected Workday as its next generation ERP system. The consolidation of multiple systems into a unified, single-vendor solution will allow LCMC to create a more collaborative culture through the deployment of new, transformational technologies and standardized, best practice processes. The move to the cloud will also allow LCMC to save money through lower overhead costs, more organizational resilience, and standardization of business processes across all facilities.

Streamlined Processes

Deploying Workday for finance and human resource processes will allow for easier access to accurate, real-time data, improve analytical capabilities, and allow for easier data movement and system usability throughout the different hospitals. Workday integrated with LCMC's Epic EHR system will reduce revenue leakage points. An integrated HR system will allow LCMC to enhance its talent management and employee engagement practices to improve hiring and retention. Streamlined processes across the system will also improve usability throughout the different hospitals, improving efficiencies, morale, and opening opportunities for employees to work at multiple locations across the organization.

Get started with Avaap

On your journey

Learn about Avaap’s pre-deployment transformation services. Already on your way? Connect for more information on how to integrate the transformation process into your deployment strategy.

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